Cant read all the letters

Latest update, 7/29/15 and STILL the same problems. Does anyone from the company ever read these things? The letter J just disappears....the letter Q is mistaken for an O. Today, the letter D is read as an L. Also, Ive sent two emails to support....no answer...not even an auto response to let me know they received it or care

Jeez77777 about Cheats with Words - for Words with Friends